Contact Details

RA Designer Jewellery
Manchester Craft and Design Centre,
Oak Street,
Manchester
M4 5JD

Telephone: 0161 831 7613
Email: sales@manchesterjewellers.co.uk

Manchester Craft Centre is set in the heart of Manchester, less than five minutes walk from the Arndale Centre. RA Designer Jewellery can be found on the ground floor of the Craft Centre near the rear entrance (corner of High Street/Copperace Street)

Studio Opening Times

The Studio is open 10am – 5.30pm Monday to Saturday

Enquiry Form

We'd love to hear from you. Submit your enquiry using the form below and we'll be in touch as soon as possible.

 

T’s & C’s

Welcome to our website!

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern RA Designer Jewellery Ltd’s relationship with you in relation to this website.

The term “RA Designer Jewellery ltd” or “us” or “we” refers to the owner of the website who trades from Manchester craft and Design Centre, 17 Oak st, Manchester, M4 5JD.

The term “you” or “ the customer”refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without [business name]’s prior written consent.
All goods remain the property of RA Designer Jewellery Ltd until full and final payment has been received.
The goods for sale are described as accurately as possible with images, weights and measurements where applicable. The goods are not photographed the actual size.
On orders outside EU, import duties and taxes are to be paid by the purchaser.
Delivery times are between 4– 21 days unless otherwise agreed at the time of ordering.
If delivery is delayed by circumstances beyond the control of RA Designer Jewellery Ltd, a reasonable extension is expected by the purchaser.
These Terms & Conditions do not affect your statutory rights.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
VAT REG NO: 519 3695 17

POSTAGE AND DELIVERY

Mainland UK: £7 postage and packing with guaranteed special delivery.
The EC and overseas deliveries will be charged at cost.

On orders outside EU, import duties and taxes are to be paid by the purchaser.
Delivery times are between 4– 21 days unless otherwise agreed at the time of ordering.

REFUNDS & RETURNS

In the unlikely event you are not completely satisfied with your item, please contact us immediately by emailing us at sales@manchesterjewellers.co.uk . provided you notify us that you wish to return the items within SEVEN days of receipt. You must take reasonable care of the goods whilst in your possession.

Please ensure you order the correct materials/ colour / size / lengths (where applicable). Upon placing your order, you will receive a confirmation email detailing your order requirements. You must contact us by email within two working days if you need to make an amendment to your order. If you contact us after two working days we may not be able to make the changes you require. In the case of rings ordered to a specific size by the customer, if the customer then wishes to change the size once the ring has been made we will offer an alteration service at a cost of £25 (plus return postage costs if applicable). However some of our rings cannot be resized. Please ask at the time of ordering if you think this could be a problem.

A full refund is available for our range of stocked items. If you are unsure of which items are in our stock range please contact us to query this.

Our bespoke items that are personally made to your specifications are exempt from the Distance Selling Regulations and no refund will be available. Should you wish to cancel your order, for bespoke items you must contact us within two working days. After two days, our refund policy will apply.

In the interests of hygiene, pierced earrings are non-returnable.

All return postage costs to be paid for by the customer. We advise that the items are sent securely using Royal Mail special recorded delivery which will issue you with a tracking number. We regret that we cannot be held responsible for non-delivery of returned goods

In the very unlikely event the item is damaged, please contact us immediately.

PRIVACY

Your privacy on the Internet is important to us. As a part of the operation of this site we gather only e-mail addresses submitted via your contact details , and these are used only by ourselves to inform you of any updates or for communication etc and are never passed to any third party for any reason.
The foregoing policy is effective as September 2009, we reserve the right to change this policy at any time. Please check this page periodically for changes. This statement and policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.